RIYADH: Ahmed Hamdan is the co-founder and CEO of Unifonic Inc., a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences and streamlined conversations by unifying communication channels, messaging apps and chatbots.
He gained both his bachelor of science degree in software engineering and his master’s degree in computer science from King Fahd University of Petroleum and Minerals in Dhahran.
Following a stint as a web developer and technical consultant, Hamdan founded Unifonic in 2006 and has since led the transformation of his company “from a local SMS reseller to one of the fastest-growing regional cloud communication providers.”
Unifonic supports business customers with cloud-based communication tools, with access to over 700 mobile networks. Clients include Careem, Domino’s Pizza, Jarir Bookstore and HungerStation.
In September 2021 the company announced that it had “closed a $125M Series B round led by SoftBank Vision Fund 2 and Sanabil to drive Saudi expansion and expand its international presence.”
Unifonic now employs over 100 people and operates seven offices in Saudi Arabia, Egypt, Jordan, Bahrain and Sudan, “with further expansion plans across the MENA region”.
Hamdan states on the company’s website that “our mission has always been to empower organizations to engage and communicate seamlessly with their customers…and to enable more organizations to connect with customers reliably and effectively.”