I got a somber call from my head of human resources on the morning of April 15th. It was the height of the second wave of the pandemic in India and one of our employees, Santosh Chalke, had died from Covid-related complications. Santosh had been working for my organization, Borosil, for more than 15 years. His main job was in housekeeping and offering snack service to employees and visitors to the office. He had an ever-smiling and easy-going personality.